Customer DPA
Customer Data Processing Addendum
Default data processing terms for customer contracts, covering controller and processor roles, scope, and incident support.
View documentLegal
Legal Centre
This public trust pack gives retirement village operators a clear view of Apworth's standard commercial, security, support, and operational controls before procurement.
Security Schedule
Security Schedule
Baseline security controls for paid production environments, including credential handling, tenant isolation, logging, and incident response.
View documentSupport & SLA
Support and Service Levels
Default support model for paid production customers, including response targets, severity definitions, and availability commitments.
View documentProcurement FAQ
Procurement FAQ
Plain-language answers for operators evaluating implementation speed, security controls, and support.
View documentSubprocessors
Subprocessor Register
Current third-party services used to operate Apworth in production and the categories of data each service handles.
View documentBackup Policy
Backup and Restore Policy
Production backup standard, restore objectives, and the daily export control required before paid rollout.
View documentMonitoring
Monitoring and Alerting Setup
Minimum monitoring configuration required before paid launch, including Sentry, alert routing, and incident ownership.
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