Legal Centre

Monitoring and Alerting Setup

Effective date: 2 March 2026

Paid launch requires live monitoring with named accountability. Monitoring is not considered complete until error ingestion, alert routing, and incident ownership are active.

1. Required Configuration

  • Browser, server, and edge Sentry ingestion should be configured with the production DSN and source-map upload enabled.
  • A shared alert inbox and a named security incident owner must be configured in production.
  • The application surfaces warnings when the DSN, alert inbox, or incident owner email is missing.

2. Minimum Alerts

  • Any new unhandled production exception.
  • Error volume spikes above the normal baseline.
  • Authentication failure spikes.
  • Repeated HTTP 429 responses on login or admin endpoints.

3. Launch Verification

  • Trigger a test exception in a non-production environment.
  • Confirm the event reaches Sentry with release information.
  • Confirm the shared alert inbox receives the alert and the incident owner can access the runbook.

4. Ongoing Operations

  • Review unresolved production issues at least weekly.
  • Revisit alert thresholds after major launches.
  • Keep the incident runbook aligned with the live alert flow.
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