Features
What Apworth actually does
Four pillars, and Ask across all of them. Every community turns on the parts it needs and leaves the rest off.
Workforce
Who is on, what they are owed, and whether they are still qualified to be there.
- Roster builder with role, qualification and coverage visible while you build
- Open shifts staff can claim, plus leave requests and approvals
- Timesheets from real clock-ins, with unpaid breaks deducted from worked hours
- Award-aware pay: penalties and loadings applied per award, effective-dated
- Credentials and training records with expiry alerts before the shift, not after
- CSV and PDF exports for payroll and for the people on the roster
Community
The daily life of the place, organised once and visible to everyone in it.
- Event calendar with RSVPs, waitlists and attendance
- Notice board that replaces the printed pile
- Messaging between residents, staff and family, and group chats
- Service requests tracked from received to done
- Weekly menus with meal RSVPs and sittings
- Photo gallery, newsletters, handbooks and forms
Wallet
The money side, legible to the people who have to ask about it.
- Invoices and statements per resident
- Payments and balances, current at a glance
- Charges from the shop and services, itemised
- Family visibility, so the question gets answered without a phone call
Governance
The evidence builds itself while the team works, instead of the week before an audit.
- Incident and hazard registers with follow-up owners
- Maintenance jobs and service requests in one queue
- Asset register with condition, forecasting and spend reporting
- Policies with read-and-sign tracking
- Compliance records per staff member
- Audit logging across authentication and administrative actions
Ask
One sentence instead of four screens
For Residents & Families
The side residents see
Games
Trivia, Name the Year, Word Grid, Memory Match, Hangman, Solitaire, plus Hearts and 500 against the neighbours. Leaderboards and personal bests.
Guides
What is on this week, the notice board, the menu, photos and the handbooks. Everything a resident would otherwise walk to the office to ask about.
Contacts
Family and carers get their own login so they can follow along and help manage things. You set how much each of them can see and do.
Where Apworth Stops
Apworth is not a clinical system
No care plans, no progress notes, no medication charts, no medical records. Ask hands anything clinical to a staff member rather than answering it. Apworth runs alongside the clinical software you already have.
What it does hold is the workforce evidence around care: whether a carer's medication competency is current, whether a police check has lapsed, whether the incident was logged and followed up.
See it against your own roster
Book a walkthrough and we will run your workflows, not a canned tour.